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Why they continue to place their trust in us
Greatly appreciate the solid work by Andrew, of Pacific Pond and Aquarium. He took the time to explain the new pump-motor (Variable Speed (VS)), along with getting me into the right brand and model, Pentair Superflo VS (which is the one I wanted anyway). Excellent communication, calm and patient. Got in for the service and new install lightning fast (same day and within about three hours of contacting), which if you're being realistic about expectations, isn't something always doable. Worked in the midday heat until all was done along with a thorough system check. I'll definitely be keeping in touch for future pond work of my Koi pond. Thank you!
Has been doing a great job keeping our pond clean and our fish healthy for years. Super responsive when needed. Thank you.
Caleb from Pacific Pond came out for the first time today to clean two fountains and they turned out great! He was friendly, courteous and checked in with me numerous times to see if I was happy with the work. Pricing was reasonable. I would use them again.
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