Andrew was so helpful. Fit us into their busy schedule. Repaired a crack in our water feature, installed a new pump, tested it, sent photos. Answered our questions. Knew exactly what to do. Reasonable price. We highly recommend Andrew and his staff.

Vanessa Roth

As Chairman of the Board for a multifamily building in West Los Angeles, I’ve worked with many vendors over the years—and Pacific Pond and Aquarium stands out as one of the most professional and reliable we’ve engaged. From the very beginning, their team was highly responsive and easy to work with. What really impressed me was their willingness to review photos I sent in advance, provide initial diagnostics, and offer thoughtful recommendations even before stepping on site. That level of accessibility and expertise saved us time and helped us feel confident moving forward. Their pricing was competitive, and the communication throughout the process was clear, prompt, and professional. They were also readily available by phone and asked all the right questions to fully understand our setup and needs. A special shoutout to Kaelib, the technician who handled our project. He was outstanding—professional, detail-oriented, and clearly takes pride in his work. He made sure we had the correct pump (upgrading us from a level 3 to a level 5 for proper water flow), carefully aligned the fountain, and ensured everything was operating at optimal performance. Beyond just completing the job, Kaelib went above and beyond by sharing his knowledge on how to maintain the fountain year-round, which we really appreciated. He also power washed the area and left the site spotless after activating the system. Overall, this was a smooth, high-quality experience from start to finish. I would highly recommend Pacific Pond and Aquarium to any HOA, property manager, or homeowner looking for knowledgeable, responsive, and detail-oriented service.

Shay Bar

Alex & DJ make our property come alive with beautiful plants & flowing streams; I cannot hear (just a 1/2 block away) the freeway because of the beautiful sound of waterfalls. Thank you for turning urban condos into a forest grotto!

Cameron Stone

Andrew and the guys from Pacific Pond are ALL top notch. Best pond and koi care with super client service and their knowledge/experience is second to none. I’m picky and these guys are the real deal

Victor Hairapetian

We are very impressed with Pacific Pond ( owner Mario ) was very responsive and knowledgeable when we called for our fountain's repair He responded very quickly and solved the problems effectively. Mario managed to repair our large fountain and deeply clean and was able to seal and stop the leak with smaller fountain All repairs were done in timely manner . We have our backyard back to enjoy spring and summer evenings to listen to the sound of running water and relax Highly recommend Pacific Pond and Aquarium in Oceanside Area

Doreen Mackay-Dunn

Great customer service and very knowledgeable.

Juan Cruz